Date of Award


Document type


Degree Name

Masters theses/dissertations - taught courses

First Supervisor

Jenny Hogan




This change project centres on the implementation of a structured communication tool in a medical handover meeting within a Paediatric hospital. The primary aim was to improve the structure and content of the weekend handover and optimize learning for those attending. The main objective was to introduce an adapted SBAR (Situation, Background, Assessment, Recommendation) tool for use in case presentations and in doing so to provide an encouraging and supportive learning environment for those partaking in the handover . The HSE Change model was used to structure the change in this project and the comprehensive approach suited the project.. The evaluation to date has been positive, however the author predicts that the handover will be improved continuously, with ongoing user feedback. While the results are promising based on the initial evaluation of the project following implementation, it is clear, however, that a longer study on whether the effect on SBAR on handover is sustained is required and this will require ongoing evaluation and input from all those attending. A well-led handover session provides a useful setting for clinical education as shown in this study and going forward the continued implementation and development of the changes made should make for a sustained and lasting change for the better within the organisation.

Creative Commons License

Creative Commons License
This work is licensed under a Creative Commons Attribution-Noncommercial-Share Alike 3.0 License.

File Size

1.60 MB


A dissertation submitted in part fulfillment of the degree of MSc in Healthcare Management Institute of Leadership, Royal College of Surgeons in Ireland, Dublin 2014.